Shipping

1. What are your shipping methods? How long can receive swords?

1): DHL and UPS. Usually 7 days you can receive.

2): To every Christmas or Halloween, or customer’s require expedited express, just need 2 days all over the world.

3): In addition, we will responsible for items lost or damaged in the post.

2. What payment methods you can accept?

1): We currently accept PayPal, Credit Card, Money bookers, Western Union and Bank Transfer.

2): Please make sure orders can only be shipped to a verified address; and make sure that it is correct before payment.

3): If you have any questions, please contact us by email (sales@ swordartonlinekirito.com)

3. What’s your return policy if I do not satisfy your products?

1): If your order has not been shipped out, please contact us (sales@swordartonlinesword.com) for a refund by using the order number given on purchase and your PayPal transaction ID.

2): If your order already been shipped out, you can refuse it or return it in its original condition (unused or unopened) to us postmarked within 30 calendar days of delivery. We will deal with it in 3 working days; In that case we will refund you the payment excluding actual fees already incurred.

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